Why Rest Is Your Secret Leadership Weapon Hello Reader, I recently sat down with my colleague Gillian to talk about something we don't discuss enough in healthcare: rest. Not vacation-level rest (though that matters too), but the kind of intentional pauses that help us lead more effectively every single day. Here's what surprised me most about our conversation—rest isn't just about feeling better. It's about performing better. The Neuroscience Is Clear When we're in chronic fight-or-flight...
13 days ago • 5 min read
The Permission Slip You Need: Making Nutrition Work When Medicine Won't Let Up Hello Reader, We spend our days counseling patients about healthy eating while surviving on protein bars and coffee. Sound familiar? In this week's episode, Klaus sits down with Colleen Sloan—PA, registered dietitian, and creator of the Exam Room Nutrition podcast—to explore why healthcare professionals struggle with nutrition and what actually works when you're running between patients. Here's what you'll take...
20 days ago • 8 min read
You're Already Leading (Even If You Don't Have the Title) Hello Reader, I've been thinking a lot lately about what makes someone a leader in healthcare. For the longest time, I didn't see myself as one. I was just doing my job—seeing patients, collaborating with colleagues, showing up for my shifts. Leadership felt like something reserved for people with titles, corner offices, or seats at decision-making tables. But here's what I've learned: leadership isn't about your position. It's about...
27 days ago • 4 min read
When Writing Seemed Impossible (Until It Wasn't) Hello Reader, I just finished a lovely conversation with Dr. Resa E. Lewiss, emergency medicine physician and co-author of "Microskills: Small Action, Big Impact," and her story hit me right where I live as someone who's mentored countless healthcare professionals. Seven years into her faculty career, Resa faced a moment that many of us know too well. She wanted to change institutions, but when she called her dream job, they had one question:...
about 1 month ago • 5 min read
The Real Talk About Healthcare Leadership Right Now Hello Reader, I've been having some eye-opening conversations with healthcare leaders lately, and there's a pattern I can't ignore. When I ask what they need most right now, the answer is almost always the same: "It's just too much." Between new clinics opening, staffing shortages, and running so lean that normal life becomes impossible to manage, we're seeing something unprecedented—talented people actively saying no to leadership roles....
about 1 month ago • 3 min read
When Healthcare Professionals Become Patients: What We Learn on the Other Side This week's insights from our conversation with Dr. Angie Ingraham, trauma surgeon turned patient advocate Hello Reader, I've been thinking about something Dr. Angie Ingraham shared with me that is the reality for how healthcare is being delivered in the US. Picture this: a trauma surgeon and ICU physician, someone who's navigated complex medical emergencies for years, finds herself needing to stop everything else...
about 2 months ago • 4 min read
Hello Reader, From this week's conversation with Dr. Michelle Walter, Palliative Medicine Physician & Professional Organizer I'll be honest with you – when Dr. Walter told me that half of our leadership struggles come from "this thing" (pointing to her phone), something clicked. We've all been there: mid-conversation with a colleague, phone buzzing, mind wandering to that email that just came in. Meanwhile, the person in front of us feels unheard, and we wonder why our teams seem...
about 2 months ago • 3 min read
Hello Reader, I had the most lovely conversation with Sarah Fung this week – an RN with 18 years of experience who's now helping healthcare professionals navigate career transitions. If you've ever felt that tug-of-war between loving patient care but craving something different, this one's for you. The Identity Shift That Changes Everything Sarah shared a pearl that applies to everyone: "You are a leader whether you feel that way or not." Every time you walk into a patient's room, families...
2 months ago • 3 min read
Hello Reader, Klaus sat down with Coach Gillian Faith, a professional mediator, and honestly, I wish we'd had this conversation years ago. We've all been there—that colleague who seems impossible to work with, the supervisor who never seems to get it, or that team dynamic that just feels broken. I used to think these situations were just part of the job, something to endure rather than address. Turns out, I was wrong. The Question That Changed Everything Gillian shared something that stopped...
2 months ago • 3 min read