Hello Reader, This week on the podcast I spoke with Vicki Landers, one of our coaches at Transforming Healthcare Coaching®. Vicki spent eighteen years as a clinician inside a single health system before moving into coaching, and she now works with healthcare professionals through career transitions. The question we took on was a simple one: where does confidence actually come from? We started with the definition, because that is where most of us get stuck. Somewhere in our training,...
16 days ago • 2 min read
Hello Reader, Before we talk about this week's podcast, we wanted to let you know about things we have coming up, the Clear & Caring Communication virtual workshop on September 3, 2026 2pm EST, 90 minutes, $45 with recordings: It's a sneak peek into what we're hoping to plan for our March 6, 2027 in-person event in Miami Beach! Stay tuned and keep reading these newsletters, we'll share here first! This week on the podcast I spoke with Cory Jenks, PharmD, a clinical pharmacist who has spent...
23 days ago • 2 min read
Somewhere in a hospital right now, someone just heard the words “we’re going to get you a coach” — and their stomach dropped. That reaction tells you almost everything about what’s gone wrong. In healthcare, we’ve quietly turned coaching into punishment: the thing that happens to people who are struggling, a box you check before you manage someone out. And the fact that most of us couldn’t actually explain how coaching differs from mentoring, advising, or therapy is exactly why the confusion...
30 days ago • 1 min read
Hello Reader, We need your input! We are planning an in person event in Miami Beach in March 6, 2027! Which one would you attend? Write, Reflect and Renew: A guided writing retreat Speak with Clarity and Impact: An interactive leadership communication experience with speaker coach Salvatore Manzi RESET Miami: A restorative experience for healthcare leaders to pause & connect You can also hit reply and just tell us what you'd love to see in an in-person half day retreat! Save the date! Now...
about 1 month ago • 2 min read
Hello Reader, Held together: on carrying our stories into the room I’ve been thinking about what it means to show up whole. Not perfect, not unburdened, just whole. Meaning: the version of you that has been through something, learned from it, and hasn’t completely sealed it away behind a professional face. That’s the thread running through this week’s episode, and it’s one I keep returning to. Dr. Rebecca Thompson is a family medicine and public health physician in Portland, Oregon. She’s...
about 1 month ago • 4 min read
Hello Reader, Natalie Holder's grandmother almost died in a waiting room. She'd come in with sepsis. But the physician that day was overwhelmed, took one look — older, an immigrant, not obviously "important" — and decided, without really deciding, that she could wait. She nearly didn't survive it. Later, that doctor called to apologize. Natalie's mother, a nurse who knew the system well enough to fight for a bed, said something I haven't stopped thinking about: "You did not see your patient....
about 2 months ago • 2 min read
Hello Reader, Difference is a design feature, not a defect I keep meeting leaders who are exhausted by a very particular kind of effort: the work of getting everyone on a team to just get along. Get the disagreement to settle. Get everyone rowing the same direction. Then, finally, do the real work. I understand the pull. When you are short on people and time, friction feels like the thing standing between you and getting it done. But the personality differences you are working so hard to...
about 2 months ago • 5 min read
Hello Reader, Picture this. You're seven minutes into a patient visit. They've just told you what's wrong, and without even thinking, you do the thing every year of your training taught you to do. You fix it. You explain the plan. You hand it over and move on. Then later that night you wonder why you're so tired. Why none of it seemed to stick. Why that same patient is back next month with the same problem you already solved. This week I sat down with Hélène Theriault, a Master Certified...
2 months ago • 4 min read
Hello Reader, Surviving Isn't the Whole Story Rana Awdish was, by every measure, a heroic save. Critical care physician. Final days of fellowship. Hemorrhagic shock from a ruptured hepatic adenoma. Multi-system organ failure. And then — survival. The numbers came back. The crisis resolved. Medicine did what medicine does when it's working. And she felt like a stranger in her own body. That's where this week's conversation begins — not with the illness, but with what came after it. After...
2 months ago • 4 min read