Episode 133

Hello Reader,

I am going to start doing something different in these newsletters: keep them shorter so that you can read less and just to clicking to hear the full episode, share my weekly Substack personal The Learning Journal, share links to our monthly LinkedIn Newsletter, The Thriving Healthcare Leader, and keep you updated on the latest ways to work with us. Time and attention is limited for everyone, and we are trying this new format to see how you like the curation. Please just hit reply and tell me what you think! Now, let's get into it!

Trust but verify, then leave them be.

That was the advice Angela Domhoff got from a mentor in her twenties, and it is the pearl from this week's episode. Angela spent more than 25 years in healthcare operations, on the payer side and inside large medical and surgical groups, and now works as a fractional chief operating officer. Her version has three steps: trust that the people you hired can do the job, verify that the work is getting done the way it needs to, and once you have seen it, step back. Each step protects something different. Verifying catches a problem before it surfaces months later in a claim or an audit. Stepping back protects the team from what Angela calls the absolute death of morale, which is micromanagement. Who on your team have you already verified, and still not left be?

Operational Execution with Angela Domhoff

🎧 Listen to the podcast sneak peek episode below and listen to the full episode on YouTube, Apple, Spotify, Podbean, or Amazon Music.

From my weekly Substack, The Learning Journal: Energy is Contagious​

At the International Coaching Federation conference in Washington last week, I kept coming back to the conscious competence model: not knowing what you don't know, seeing the gap and feeling the discomfort of it, doing the skill carefully and deliberately, and finally doing it without thinking. Moving from an invisible gap to a visible one is progress, even when confidence dips along the way.

​Read the full reflection​

Our Leadership Learning Lab is open! Starting January 2027, sign up for annual or quarterly cohorts; will have separate rooms for leaders: physicians, nurses, and APPs. If you believe that the real action in leadership are the conversations you have: 1:1, negotiations, committees, meetings, budgets, and difficult feedback...then this program is for you. Apply to join for January 2027 here: https://leadership-learning-lab.transforminghealthcarecoaching.com/​

Stay mindful and keep leading,
Lillian
Founder & CEO

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